• Do you have a Trade program and who is eligible?
• How do I request a trade quote?
• How will I know if my trade account has been approved?
• What is your return policy?
• Can I exchange a product?
• How do I set up my trade account as tax exempt?
• I placed an order a few weeks ago, but was wondering if you could refund the sales tax?
• I have an issue with my order—how can I contact customer service?
• How do I get in touch with someone on the phone?
• If I need lead times for products I’d like to order, who should I contact?
• I ordered an item last week, but now it’s on sale. Can I receive a price adjustment?
• What products are excluded from my trade discount?
• Why is my trade discount not working at checkout?
• What does it mean if a product is Out of Stock or on Notify Me?
• Where can I find product information and spec sheets?
• How can I find the right bulb for my light fixture?
• How do I choose the right fixture length?
• I ordered the wrong cord length for my fixture—can I return it and order the correct one?
• Who do I contact if I’d like Schoolhouse to share photos of my project?