Orders, Shipping, and Returns

Orders

• What's my order status?
• Are gift cards refundable?
• How can I edit or change my order?
• Can I cancel my order?
• Do you offer discounts?
• Can I expedite the manufacturing lead time?
• See all 12 articles

Shipping

• What does "in stock" mean?
• Why is my order being returned to sender?
• Free Shipping
• How are shipping costs calculated?
• Do you ship internationally?
• How long will it take for me to receive my order?
• See all 11 articles

Returns

• Return Policy
• How to request a return
• Do you offer exchanges?
• My order had damaged, defective, or missing items
• How to request a gift return
• How long do returns take to process?
• See all 7 articles

Payments

• Do you sell gift cards?
• How do I use my gift card?
• What forms of payment do you accept?
• What currency is your pricing?
• If I place an order, when will I be charged?
• Do you charge sales tax?