- Make sure you’re signed into the correct email address associated with your trade account on the Schoolhouse website before placing an order. If you need to create a trade account with us you can sign up HERE.
- Review the items in your cart. Some items are not eligible for an additional trade discount and your discount will not stack on top of certain items. For example: sale items and promotions, door hardware, and collaboration pieces like Schoolhouse x Pendleton, Schoolhouse x Clare V., Schoolhouse x East Fork, etc.
- If you’re having trouble logging in with your email address, you can also try resetting your password or you can reach out to your trade representative directly or email us at trade@schoolhouse.com.