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What's my order status?

You can check the status of your order in one of two ways:

1) You can log in to your account, which will contain your order history.

2) You can also click the "View Order Status" button on the original order confirmation sent to your email. 

Please note: If the order has not shipped, it will show as confirmed. If the order has shipped, tracking details will be uploaded to the order page on your account.

Orders enter the manufacturing process one the order is placed. Our lead times are based on the average time for product to be produced by our factory, and are updated daily. 

Once production is complete, we will ship the order from our Portland, Oregon factory. If you still have questions about your order status, please reach out to our customer support team. 

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