We appreciate your support of our business and American manufacturing during this time. Both our factory and shipping departments are taking every precaution in line with health recommendations to ensure that proper safety and hygiene protocols are used at every step related to your shipment.
Once an order is placed, the product will enter its estimated production lead time which will be available on product pages and your order confirmation. The production time is estimated, and typically includes a range based on our average production times for the fixtures at the time. Once production is complete, we will ship the order from our Portland, Oregon factory. Shipping times are estimated below:
Western US: 2-3 Business days.
Central US: 4-5 Business days
Eastern US: 5-6 Business days.
Internationally: 5-7 Business Days
Please understand that we are working with a very limited staff to ensure community safety. If any delays are expected with your order, someone from our remote Customer Care team will be in touch.
These shipping timelines do not apply to all products. Exceptions include: door hardware, fans, and framed art.