You can find return details in the Shipping & Returns section on each product page. Below is a general overview:
- Return Eligibility-Return eligibility varies by product and is clearly noted on individual product pages and in your order confirmation. If a product is not eligible for return, this will be indicated within the product description and Shipping & Returns section.
- Return Requirements
- Items must be returned within 30 days of delivery.
Products must be unopened, unused, uninstalled, and in original condition and packaging. - Furniture, custom lighting, ceiling fans, and door sets are not eligible for return.
- Original shipping charges are non-refundable.
- Items must be returned within 30 days of delivery.
- Return Options
- Store Credit: Returns for store credit are free of domestic return shipping fees.
- Refund to Original Payment: A $14.99 fee (covering shipping and restocking) will be deducted from your refund.
- International Returns: Accepted, though prepaid shipping labels are not provided.
- Additional Return Details
- Gift Returns: Eligible for store credit only. Please contact us for assistance.
- Large Rugs (8' x 10' or larger): A $125 restocking fee applies. Contact us for return support.
Important Note: To maintain fair use, Schoolhouse monitors return activity and may limit returns or exchanges at our discretion. All returns are subject to review and approval. If a return is not approved, the item will not be returned to you.